Where do forwarders lose the most time?
Forwarders coordinate customers, carriers and suppliers largely through email, spreadsheets and a TMS that was never meant to do everything. The result is slow quoting, constant re-keying and detail scattered across inboxes.
What should you automate first?
- Quote automation: turn inbound requests into fast, accurate quotes.
- Email-to-ops automation: turn the inbox into structured action.
- Document automation: extract and generate paperwork from the reference.
- Compliance and documents: keep data aligned as movements change.
Do you have to replace your TMS?
No. The operating system for freight operations works with your existing systems and automates the work around them. It connects to your TMS, such as CargoWise, rather than replacing it, with no rip and replace.