Quote Automation
Freight quote automation that prices work in minutes
FRAI turns inbound quote requests, emails, documents and rate data into a structured workflow, so operators can price freight faster, protect margin and , all on one shipment, one live reference.
- 45 → 2 min
- Quote turnaround
- 93%
- Faster quote process
- Fresher
- Rates at quote time
Quote #Q-4821
Quote sentRFQ: 2×40ft Felixstowe → Rotterdam
from ops@northwind.com
Hi, please quote 2×40ft HC, gross 24t, ready 14 Jun, delivery to RTM port. Need rates asap.
FRAI is reading this email…
FRAI automates freight quoting by parsing inbound quote emails and attachments into structured shipment data, pulling current rates automatically, and assembling a draft quote for an operator to review and send. This moves quoting from around 45 minutes to roughly 2 minutes per quote, working with your existing systems with no rip and replace.
The problem
Why does quoting take so long?
Quote requests arrive as unstructured emails with attachments, spread across inboxes and shared mailboxes. Operators re-key details, hunt for rates and copy data between systems before they can price a single lane.
Requests buried in email
Quote requests land as free-text emails and attachments that have to be read, interpreted and re-keyed before anyone can act.
Slow turnaround loses work
When pricing a lane takes 30–45 minutes, customers go elsewhere and margin erodes while rates move underneath you.
Stale rates and re-keying errors
Manual lookups and copy-paste between rate sheets and your TMS introduce errors and quotes built on out-of-date numbers.
How FRAI fixes it
How FRAI automates quoting
FRAI reads inbound quote requests, extracts the structured detail and assembles a draft quote against your live rate data, keeping everything tied to one shipment, one live reference. It works with your existing systems, so there is no rip and replace.
- Parse inbound quote emails and attachments into structured shipment data automatically.
- Pull current rates and surcharges so quotes reflect fresher numbers at the moment of pricing.
- Draft a ready-to-review quote that operators confirm and send in a couple of clicks.
- Write quote activity back to the systems your team already uses.
RFQ #4821 · 2×40ft FXT → RTM
Structured request · sent to 42 suppliers
Best next action
Award Supplier A: £1,180, valid 14 days
Workflow before and after
What changes day to day
Before FRAI
- Operator reads a free-text email and manually interprets the request
- Details re-keyed into a rating sheet or TMS by hand
- Rates looked up across multiple sources, often out of date
- Quote drafted, checked and sent 30–45 minutes later
With FRAI
- Inbound request parsed into structured shipment data on arrival
- Draft quote assembled against live rate data automatically
- Operator reviews, adjusts margin and sends in minutes
- Quote activity synced back to existing systems with no re-keying
Relevant FRAI modules
The modules behind this solution
FRAI works with your existing systems, with no rip and replace. These modules combine to deliver this solution.
Case study proof
Freight operator cut quote turnaround from 45 minutes to 2 minutes
A global freight forwarder used FRAI to turn inbound quote requests into a structured workflow, pricing work faster and protecting margin with fresher rates.
- 45 min → 2 min quote turnaround
- 93% faster quote process
- Margin protection from fresher rates
Operational outcomes
VerifiedPrimary result
45 min → 2 min quote turnaround
FAQ
Frequently asked questions
Common questions about quote automation with FRAI.
How does FRAI automate freight quotes?
FRAI reads inbound quote requests and attachments, extracts the structured shipment detail, and assembles a draft quote against your live rate data. An operator reviews and sends it in a couple of clicks, and the activity is written back to your existing systems.
Does freight quote automation replace my TMS?
No. FRAI works with your existing systems and automates the quoting work around them. There is no rip and replace; it connects to the tools you already use.
How much faster is automated quoting?
Operators using FRAI have moved from roughly 45 minutes per quote to around 2 minutes, a 93% faster quote process, while reducing re-keying errors and quoting on fresher rates.
Can FRAI handle complex or abnormal load quotes?
Yes. Quote automation connects to heavy haulage routing and permits and asset and trailer tracking, so complex movements can be priced with the right operational context attached to one live reference.
Related solutions, integrations and case studies
See how FRAI fits into your freight operation
Book a personalised demo and explore how FRAI can automate your workflows across your existing systems, with no rip and replace.