FRAI Global

Freight OS for Hauliers

The freight operating system for hauliers

A freight operating system is the automation layer around your planning and asset systems. FRAI brings scheduling, asset and trailer tracking and email-to-ops onto one live reference, with no rip and replace.

40%
Less planning time
98%
Fewer manual errors
50%
Faster responses
DashboardJobsPlanning board
OT
Need driver · 3Need truck · 2Route planning · 1
Today's jobs· live board
J-8821Port delivery · 426557Active
AssignedNeeds truck
J-8819Yard transferActive
J. SmithTRK-104
J-8815Abnormal load escortActive
UnassignedTRK-208
Quick answer

A freight operating system for hauliers is the automation layer that ties scheduling and planning, asset and trailer tracking and email-to-ops to one live reference per job. FRAI works around your existing systems so planners see real capacity, lift asset utilisation and respond to customers faster, rather than replacing your systems, with no rip and replace.

The problem

Why a freight operating system for hauliers?

Hauliers win and lose on planning, asset utilisation and fast responses. When jobs live in spreadsheets, assets are tracked informally and email runs the day, capacity is invisible and responses lag. A freight operating system connects these into one live reference.

Fragmented planning

Jobs, drivers, trucks and trailers are planned in separate places, so real capacity is never visible and clashes are easy to miss.

Poor asset visibility

Without a live view of trailers and equipment, utilisation suffers and assets sit idle or get double-booked.

Slow customer responses

Quotes and updates wait on someone reading the inbox, so responses lag and work is lost.

How FRAI fixes it

How the freight operating system helps hauliers

FRAI puts scheduling and planning, asset and trailer tracking and email-to-ops automation on one live reference. It connects to your existing systems and legacy data, so planners see real capacity and respond faster, with no rip and replace.

  • Plan jobs, drivers and assets against real operational capacity on one screen.
  • Track trailers and equipment with live availability to lift utilisation.
  • Turn inbound email into structured actions and faster responses.
  • Connect to your existing systems, legacy databases and tracking sources.
DashboardAssetsFleet
OT

Trailer fleet · June

2 reusable configs
Asset availability· configuration timeline
17142130
TRL-44218-axle modularOn job
Rotterdam yardAvailable 04 Jun
TRL-3892Steerable 6-axleIdle · built
Felixstowe depotAvailable Now
TRL-5103Extendable flatAssigned
In transitAvailable 21 Jun

Workflow before and after

What changes day to day

Before FRAI

  • Planning spread across spreadsheets and whiteboards
  • Asset availability tracked informally; utilisation suffers
  • Customer responses wait on someone reading the inbox
  • Re-keying between systems causes errors and clashes

With FRAI

  • One live reference for jobs, drivers and assets against real capacity
  • Live asset visibility lifts utilisation and cuts double-booking
  • Email turned into structured actions and faster replies
  • Documents and compliance aligned with the live plan

Case study proof

Provider responded to work 50% faster

A freight distribution provider used FRAI as the operating system around its planning and inbox, coordinating suppliers and responding to opportunities faster with tracked, structured outreach.

  • One-click outreach
  • 50% faster responses
  • AI response filtering
Read the case study

FAQ

Frequently asked questions

Common questions about freight os for hauliers with FRAI.

Is a freight operating system for hauliers a TMS replacement?

No. A freight operating system works around the systems you already run. It ties scheduling, asset tracking and email-to-ops to one live reference and automates the work around your systems of record, with no rip and replace.

How does it improve asset utilisation?

FRAI provides asset and trailer tracking with live availability that feeds directly into scheduling and planning, so planners commit the right assets and cut idle time and double-booking.

What does a freight operating system connect to for hauliers?

It connects to your planning and asset systems, email including Outlook, legacy databases and tracking sources, tying them to one live reference per job.

See how FRAI fits into your freight operation

Book a personalised demo and explore how FRAI can automate your workflows across your existing systems, with no rip and replace.