CargoWise integration
FRAI works alongside CargoWise to automate the work around it
FRAI connects to CargoWise so the quoting, email and document work that surrounds your forwarding TMS becomes structured and automated: one shipment, one live reference, with no rip and replace.
CargoWise
Forwarding TMS data ↔ FRAI live reference
What it does
What the CargoWise integration does
FRAI works alongside CargoWise, not in place of it. It automates the surrounding work (reading email, drafting quotes and handling documents) and keeps that activity aligned with your TMS on one live reference.
- Connect FRAI’s live reference to the shipment data in CargoWise.
- Automate quoting and email-to-ops work that sits around the TMS.
- Extract and generate documents and keep them aligned with TMS data.
- Reduce re-keying between the inbox, documents and CargoWise.
CargoWise
CargoWise connection overview
Common problems it solves
What it fixes
A forwarding TMS handles records well but leaves a lot of manual work in email, quoting and documents. FRAI automates that work around CargoWise.
Manual work around the TMS
Quoting, email and documents still happen by hand alongside CargoWise.
Rekeying into the TMS
Data from email and documents is re-entered into CargoWise manually.
Disconnected context
Email threads and documents are not reliably tied to the TMS shipment.
Example workflows
How teams use the CargoWise integration
Email + documents → aligned with CargoWise
- 1Inbound email and documents arrive for a shipment.
- 2FRAI extracts the structured detail onto one live reference.
- 3The data is reconciled and aligned with the CargoWise record.
- 4Operators avoid re-keying the same detail into the TMS.
Quote → booking continuity
- 1FRAI drafts a quote from an inbound request.
- 2The accepted quote’s detail is structured on the live reference.
- 3That detail flows alongside the CargoWise shipment record.
- 4Documents and compliance stay aligned through the lifecycle.
Related FRAI modules
Modules that work with this integration
FRAI works with your existing systems, with no rip and replace. These modules use this connection.
Quote Automation
Turn inbound quote requests, emails and rate data into structured, fast quotes.
Documents
Extract, generate and reconcile freight documents against one live reference.
Email-to-Ops Automation
Convert inbound and outbound email into structured operational actions automatically.
Compliance
Keep checks, data and documentation aligned with regulatory requirements.
FAQ
Frequently asked questions
Common questions about the CargoWise integration with FRAI.
Does FRAI replace CargoWise?
No. FRAI works alongside CargoWise, not in place of it. It automates the quoting, email and document work that surrounds your forwarding TMS and keeps that activity aligned on one shipment, one live reference, with no rip and replace.
What CargoWise work does FRAI automate?
FRAI automates quoting, email-to-ops and document handling around CargoWise. Structured detail from the inbox and documents is reconciled with the TMS record so operators stop re-keying the same data.
How does FRAI connect to CargoWise data?
FRAI connects its live reference to the shipment data in CargoWise, so email threads, quotes and documents stay tied to the same operational record across both systems.
Do we need to migrate off CargoWise to use FRAI?
No. FRAI works with your existing systems. CargoWise keeps running as your forwarding TMS; FRAI is the operational layer that automates the manual work around it.
Related solutions, integrations and case studies
See how FRAI fits into your freight operation
Book a personalised demo and explore how FRAI can automate your workflows across your existing systems, with no rip and replace.