Why automate quoting around CargoWise instead of replacing it?
CargoWise already holds critical operational and commercial records for many forwarders in Germany, the Benelux and India. Replacing it to fix quote turnaround is the expensive answer to the wrong problem.
The bottleneck is usually unstructured intake: RFQs in Outlook, rate sheets beside the TMS, re-keying before a customer sees a price. Automate that layer. Leave CargoWise in place.
What does the target workflow look like?
- Inbound RFQ email is parsed into structured shipment data.
- A draft quote is assembled against current rates for operator review.
- Accepted detail stays aligned with the CargoWise shipment record.
- Documents and follow-up email attach to the same live reference.
How do you roll it out without disrupting the desk?
Start with one mailbox and a small group of operators. Compare median quote time before and after. Only then widen to more lanes or branches.
For the product view, see the CargoWise integration and freight quote automation solution pages. For the strategic framing, see TMS vs freight operating system.